For bike shops and retailers

Built for the bike community - supporting real shops, real riders, and real connections.

Why community-minded shops join Bikes n Parts

• 2 months free unlimited listings after approval
• Simple manual approval to keep the marketplace genuine and shop-led
• No credit card needed to get started
• No lock-in contracts - stay because it works for your community
• Zero commissions so every sale supports your workshop, your staff, and your riders
• Unlimited listings on the monthly plan, or flexible pay-as-you-go if that suits your shop better

After your free trial your shop moves to discounted PAYG listing fees, keeping things fair, predictable, and community-friendly.

Sign in to continue to the business application form.

Terms of Service

Last updated: 11th March 2026

1. Acceptance of Terms

By accessing or using the Bikes n Parts website, mobile applications, or related services ("Services"), you agree to be bound by these Terms of Service. If you do not agree to these Terms, you must not use the Services.

2. About Bikes n Parts

Bikes n Parts is an online marketplace that allows users to list, discover, and connect to buy and sell bicycles, parts, and related items.

Bikes n Parts is not a party to any transaction between buyers and sellers. All transactions occur directly between users.

We do not guarantee the quality, condition, legality, or accuracy of listings.

3. Eligibility

You must be at least 18 years old to create an account or list items for sale.

By using the Services you confirm that you:

• are legally able to enter into agreements
• will comply with these Terms and applicable laws

4. Accounts

To access certain features you may need to create an account.

You are responsible for:

• maintaining the confidentiality of your account
• all activity that occurs under your account
• ensuring your information is accurate and up to date

Bikes n Parts may suspend or terminate accounts that violate these Terms.

5. Listings and User Content

Users may upload listings, images, and descriptions ("Content").

You confirm that:

• you own the item being listed or have the right to sell it
• the listing is accurate and not misleading
• the content does not violate any laws or intellectual property rights

Bikes n Parts may remove or edit listings that violate these Terms.

6. Content Licence

You retain ownership of the content you upload.

By posting content, you grant Bikes n Parts a non-exclusive, worldwide, royalty-free licence to host, display, reproduce, and promote that content as necessary to operate and promote the marketplace.

7. Prohibited Items and Behaviour

Users must not post listings or content that involve:

• stolen property
• counterfeit or infringing goods
• illegal items
• unsafe or recalled products
• fraudulent or misleading listings

Users must not:

• impersonate others
• harass or threaten other users
• attempt to bypass platform protections
• use automated scraping or bots without permission

8. Fees

Some listings may require a listing fee. Fees are shown before you confirm publication.

Fees may change over time and may vary depending on the type or value of listing.

All fees are non-refundable once a listing has been published, except where required by law.

9. Transactions Between Users

Bikes n Parts does not verify sellers or buyers and does not participate in transactions.

Sellers confirm that listed bicycles or parts are not stolen and that they have the legal right to sell them.

Users are responsible for:

• verifying item condition
• arranging payment and delivery
• complying with applicable laws

Bikes n Parts is not responsible for disputes between users.

10. Reporting Listings

Users may report listings that appear fraudulent, illegal, or misleading.

We may investigate reports and remove listings at our discretion.

11. Limitation of Liability

To the maximum extent permitted by law, Bikes n Parts is not liable for:

• losses arising from transactions between users
• inaccurate or misleading listings
• service interruptions or technical issues
• loss of data or content

Where liability cannot be excluded under Australian Consumer Law, our liability is limited to the minimum extent permitted.

12. Indemnity

You agree to indemnify Bikes n Parts against claims, damages, or losses arising from:

• your listings
• your transactions
• your breach of these Terms.

13. Termination

We may suspend or terminate accounts or access to the Services if users breach these Terms or misuse the platform.

14. Changes to the Services or Terms

We may update these Terms from time to time. Continued use of the Services indicates acceptance of the updated Terms.

15. Governing Law

These Terms are governed by the laws of New South Wales, Australia.

16. Contact

Questions about these Terms can be submitted through the platform's support page.

Privacy Policy

Last updated: 11th March 2026

1. Introduction

Bikes n Parts respects your privacy and aims to collect only the information needed to operate the marketplace.

This policy explains what information we collect and how it is used.

2. Information We Collect

Account Information

When you create an account we may collect:

• name
• email address
• account preferences

Listing Information

If you create listings we collect the information you provide, such as:

• item descriptions
• photos
• pricing
• location information

Usage Information

We may collect limited technical data such as:

• device type
• browser type
• approximate location
• interaction with the platform

Communications

If you contact support we may collect the information included in your message.

3. How We Use Information

We use collected information to:

• operate and improve the marketplace
• enable listings and transactions
• provide customer support
• prevent fraud or misuse
• communicate service updates

4. Sharing Information

We do not sell personal information.

Information may be shared with trusted service providers that help operate the platform, such as:

• payment processors
• hosting providers
• analytics services
• email delivery providers

These providers only receive the information required to perform their services.

5. Cookies and Analytics

The platform may use cookies or similar technologies to:

• keep users signed in
• understand how the platform is used
• improve performance and reliability

6. Data Security

We take reasonable technical and organisational measures to protect personal information from loss, misuse, or unauthorised access.

However, no online system can be guaranteed to be completely secure.

7. Data Storage

Information may be stored on servers located in Australia or other jurisdictions used by our service providers.

8. Access and Correction

You may request access to or correction of your personal information by contacting us through the support page.

9. Children

The Services are intended for users aged 18 and over. We do not knowingly collect personal information from children.

10. Privacy Complaints

If you believe your privacy has been breached, please contact us via the support page and we will investigate the matter.

11. Changes to this Policy

This policy may be updated from time to time. Continued use of the Services indicates acceptance of the updated policy.

Copyright & Intellectual Property

Last updated: 11th March 2026

1. Platform Content

All content created by Bikes n Parts, including the website design, logos, branding, and software, is protected by copyright and other intellectual property laws.

You may not copy, reproduce, distribute, or modify this content without permission.

2. User Content

Users may upload content including listings, photos, and descriptions.

Users retain ownership of the content they upload.

By posting content, you grant Bikes n Parts a non-exclusive, worldwide, royalty-free licence to host, display, reproduce, and promote that content for the purpose of operating and promoting the marketplace.

3. Respect for Intellectual Property

Users must not upload content that infringes copyright, trademarks, or other intellectual property rights.

Listings that violate intellectual property rights may be removed.

4. Reporting Copyright Infringement

If you believe your copyrighted material has been used without permission, please contact us via the support page.

Your report should include:

• a description of the copyrighted work
• the URL of the allegedly infringing content
• proof of ownership or authorisation
• your contact information

We may remove or disable access to infringing material where appropriate.

5. Repeat Infringement

Accounts that repeatedly violate intellectual property rights may be suspended or terminated.

Prohibited Items

Bikes n Parts is intended for the buying and selling of bicycles, parts, and cycling related accessories.

To keep the marketplace safe and lawful, certain items may not be listed.

Listings that violate this policy may be removed and accounts may be restricted.

Prohibited items include:

• Illegal or stolen goods
• Counterfeit or infringing products
• Unsafe or recalled products
• Fraudulent listings
• Items unrelated to bicycles or cycling

Bikes n Parts may remove listings or suspend accounts that violate this policy.

Users can report suspicious listings through the platform.

Marketplace Safety

Bikes n Parts connects buyers and sellers but does not participate in transactions.

Users are responsible for ensuring their transactions are safe.

Tips for Buyers

• Meet sellers in public places where possible
• Inspect items before paying
• Be cautious of prices that seem unusually low
• Avoid sending payment in advance to unknown sellers
• Check bike serial numbers when purchasing high-value bikes

Tips for Sellers

• Provide clear photos and accurate descriptions
• Be honest about the condition of items
• Communicate clearly with buyers
• Arrange safe meeting locations when exchanging items

If you see suspicious listings or behaviour, please report it through the platform.

Acceptable Use Policy

By using Bikes n Parts you agree to use the platform responsibly and lawfully.

Users must not:

• Create fake accounts
• Impersonate other people or businesses
• Post fraudulent or misleading listings
• Harass or threaten other users
• Attempt to disrupt or hack the platform
• Scrape data or use automated bots without permission
• Attempt to bypass platform fees or protections

Accounts that violate this policy may be suspended or permanently removed.

Support

Need help or want to report an issue? Send us a message and we'll follow up.

Name (optional)

Email (optional but recommended)

Subject (optional)

Message *

10-4000 characters

Send support request

If you're reporting a listing, include the listing link and any supporting details or screenshots.

Help

Quick answers to common questions.

1. How do I list an item?
   Create a listing, add photos, choose the right category/brand, then publish. You can save drafts anytime.
2. How do listing fees work?
   When you publish, a small one-off listing fee applies. Payments are processed securely by Stripe, and we'll issue a Bikes n Parts invoice once payment is confirmed. Fees are GST-inclusive.
3. How do buyers pay sellers?
   Bikes n Parts doesn't process buyer payments. Buyers and sellers agree on payment and pickup directly (cash, bank transfer, etc.).
4. Is Bikes n Parts responsible for the transaction?
   No -- we're a marketplace. Always check the item, communicate clearly, and use safe meetup practices.
5. How does location work?
   We use suburb/area to help buyers search by distance. Sellers can usually set a pickup location per listing.
6. How do I stay safe when meeting up?
   Meet in a public place, consider bringing a friend, and trust your instincts.

See the Payments & Fees page for more details.

Need more help? Visit Support to contact us.

Payments & Fees

Last updated: 18 February 2026

Bikes n Parts charges a simple listing fee when you publish an item.

Listing fees (Seller -> Bikes n Parts)

No commission. No sales fees. Pay once to list — keep 100% of what you sell.

Pricing and images

• A small one-off fee applies when you publish a listing.
• Payments are processed securely by Stripe.
• Bikes n Parts never stores your card details.
• You'll receive a Bikes n Parts invoice once payment is confirmed.

Buying & selling (Buyer ↔ Seller)

Bikes n Parts is a marketplace. Buyers and sellers arrange payment and pickup directly.

• We don't handle buyer payments or hold funds.
• Agree on a payment method that works for both parties.
• Meet in a safe, public place and trust your instincts.

Questions? Visit Help or contact Support.